The capacity of your throughput is equal to the capacity of your bottlenecks. Your personal productivity has two aspects: capacity and throughput. You need them both, but they aren’t identical. And when it comes to effective productivity, one is more important than the other. Your capacity Think of capacity and throughput [...]
Jane had a good problem. A very exhausting good problem. She had leads pouring in (that’s the good part), problem was, they were all pouring into her computer (that’s the bad part)—but, as Sales Manager, she had to take the time to sort through each lead to find where she should forward that lead. [...]
Mountain climbers have known it all along: Reaching the top involves performing three steps over and over again. These are the same steps that will help you implement and manage change in your company. Not far from our downtown Salt Lake City offices are the Wasatch Mountains that offer world-class skiing and several of [...]
Scope creep can sneak up, morph, and destroy a project. Here’s how it occurs, and how to keep it at bay. Have you ever had a project that seems to be getting bigger all the time? At first it was manageable, but now it seems that everything, including the kitchen sink, has been tossed in? [...]
Why do typical “Software Only” implementations fail? Implementing a CRM is much more than a standalone project accounted for by a single individual, it’s a business philosophy that affects your entire company. Some companies struggle to get widespread adoption of new software systems because they fail to address the underlying systems, processes, communication, and [...]
Typically, real estate professionals think that the Holidays are a time to just “forget about making money because no-one is buying/selling.” While there may be some statistical truth to this as far as closings go, it doesn’t have to be true for the momentum of your business. Here are a few ideas for you to [...]
As a leader, you must make sure that roles and responsibilities are clearly defined for your team. No matter how smart, talented, driven, or passionate you are, your success as an entrepreneur or small business owner depends on your ability to build and inspire a team. A successful leader is one who can spur his [...]
Where did it all go? How much of your time is being spent on emails or on the phone instead of accomplishing your priorities for the day? If you don’t have a clear picture of how your days (and hours) are spent, it’s going to be difficult to make improvements. The first step to using [...]
Today's highly effective productivity hack: How did that happen?!? I had my phone on the charger—and it still died! It wasn’t charged at all! Upon closer inspection, the insulation on the charger cord was worn and the power wasn’t making it to the phone. Wires designed to carry electric current are insulated so that the [...]
Years ago, a ‘contact manager’ was known as a Rolodex—a sort of rotating file device that sat on your desk and contained specially-shaped index cards. Each card held the contact information of a person or a company. A well-maintained Rolodex took a lot of effort and was considered essential to business success. In fact, business [...]
When evaluating CRM solutions for your small business, there are a number of core needs that are common across virtually all businesses. Of course, the priority of certain features or benefits may vary a bit based on the nature and structure of your business, your processes, and your day-to-day interactions with your customers. But here [...]
"So, What Makes you want to be in sales?" Always seems like this question gets asked in just about every interview for sales roles of all levels. When answering the question, one of the most common responses tends to include the candidate's competitive nature. Don’t get me wrong -- it’s not a bad thing and [...]
